Our rights – termination
We reserve the right to suspend or terminate your access to our services at any time without notice, for any reason. If we have terminated our services due to unforeseen events or because you have breached this Cost Agreement, any potential refund will be made under the same conditions as outlined under the heading

Cancellation of service – Family Court Solutions
If we have terminated our services because you have breached this Cost Agreement, no resumption of services will be granted. Provision of our services is at our sole discretion.
We may cease to act for you or refuse to perform further work, including:

1. while any of our tax invoices remain unpaid;

2. if you fail to provide us with clear and timely instructions to enable us to advance your matter, for example, compromising our ability to draft your documents;

3. if you refuse to accept our advice;

4. if you indicate to us or we form the view that you have lost confidence in us;

5. if there are any ethical grounds which we consider require us to cease acting for you, for example a conflict of interest;

6. for any other reason outside our control which has the effect of compromising our ability to perform the work required within the required timeframe;

7. if in our sole discretion we consider it is no longer appropriate to act for you; or

8. for just cause.

We will give you reasonable written notice of termination of our services. You will be required to pay our costs incurred up to the date of termination.

 

Reschedule of services
If you need to reschedule there will be no fee if you notify us by email 24 hours or more prior to your service. If you notify us after this there will be a $60 administration fee.

 

Cancellation of service – by you
If we have not yet undertaken any work, that is, you are cancelling more than 24 hours in advance of your first consultation, there is no fee, and we will refund your money.
If you are cancelling within 24 hours of your first consultation but the first consultation has not taken place, there will be an administrative fee of $60.
If you want to cancel a service after the first consultation has started, you will be charged for work already undertaken at our hourly rate of $440 (incl. GST), to a maximum of the set fee for the service. Please note the majority of the work completed by Family Court Solutions is done once the first draft documents have been provided to you.

 

User conduct
You agree not to engage in any activity that may disrupt or interfere with our services, compromise security, or violate any laws. This includes unauthorized access to our systems, transmitting harmful code, or engaging in any form of abuse or harassment of our staff.

 

Privacy
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which you can find on our website.

 

Governing law
These T&C are governed by the laws of New South Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

 

Limitation of Liability
Liability Limited by a scheme approved under Professional Standards Legislation.
We strive to provide accurate and reliable information, but what we have provided online is not legal advice. We are not liable for any damages, losses, or expenses resulting from your use of the information we have put online.
Any transmission over the internet cannot be guaranteed to be secure. Your use of our online platforms is entirely at your own risk.

 

Third-party Links on website
Our website may contain links to third-party websites. These links are provided for convenience. We are not responsible for any damages or losses resulting from interactions with these third-party websites.

 

Termination of services
We reserve the right to suspend or terminate your access to our services at any time without notice, for any reason. If we have terminated our services due to unforeseen events or because you have breached these terms and conditions any potential refund will be made under the same conditions as outlined above for cancellation.
If we have terminated our services because you have breached these terms and conditions no resumption of services will be granted. Provision of our services is at our sole discretion.

 

GST
Where applicable, GST is payable on our professional fees and expenses and will be clearly shown on our tax invoices. By accepting these terms you agree to pay us an amount equivalent to the GST imposed on these charges.

 

Sending material electronically
We are able to send and receive documents electronically. However, as such transmission is not secure it may be copied, recorded, read or interfered with by third parties while in transit. If you ask us to transmit any document electronically, you release us from any claim you may have as a result of any unauthorised copying, recording, reading or interference with that document, for any delay or non-delivery of any document and for any damage caused to your system or any files.

 

Authorisation to Transfer Money from Trust Account
You authorise us to receive directly into our trust account any judgment or settlement amount, or money received from any source in furtherance of your work, and to pay our professional fees, any uplift fee, internal expenses and disbursements in accordance with the provisions of Rule 42 of the Uniform General Rules. A trust statement will be forwarded to you upon completion of the matter.

 

Changes to T&C
We may update these T&C from time to time. Changes will be effective upon posting on our website. Your continued use of our services after changes indicates your acceptance of the modified terms.